What is Uline's return policy?

30 Day Guarantee

Return any stock item for any reason within 30 days for a refund, except:

  • Custom Items
  • Items marked "non-returnable"

If Uline or Manufacturer is at fault, Uline will arrange free return shipping. Otherwise, customer is responsible for return shipping charges.

Return Process:

  • Submit your return online from the Return Center or call 1-800-295-5510 for a Return Authorization number.
  • Write the Return Authorization / Order Number on the outside of the package.
  • Ship to the nearest Uline facility. Click here for a list of addresses.
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