Uline currently collects GST or HST on all orders and PST on orders shipping to British Columbia. Uline is required by the Canadian Revenue Agency and British Columbia Ministry of Finance to have in its files proper documentation from all its customers who claim a tax exemption. If the documentation is not received, Uline is required by law to charge the applicable tax on all invoices.
If you qualify for a tax exemption please submit the proper documentation to Uline's Tax Department via fax at (262) 612-4276 or email to TaxDepartment@uline.com. Once we have received the completed exemption certificate, we will promptly update the account.
If the exemption certificate received is incomplete, a Uline Tax Department Representative will contact the customer with the details needed to complete the certificate.
Please don't hesitate to contact a Uline Tax Representative at TaxDepartment@uline.com or (888) 362-1909. We are available Monday - Friday, 7:30am - 8:15pm CST and will respond promptly to your issue.
Exempt Documentation Requirements
First Nations: An individual may submit the Certificate of Indian Status card as proof of registration. The card displays the Canadian maple leaf logo, followed by "Indian and Northern Affairs Canada." The certificate may also bear the photo of the individual, a registry number (9 or 10 digits), the name of the band, and the family number.
Provincial Governments: Provincial and territorial governments that do not pay GST/HST on their purchases must provide a certification clause signed by an authorized official.
Federal Government (British Columbia PST exemption only): Federal government agencies that do not pay PST on their purchases must provide a PST exemption certificate.
Resale (British Columbia PST exemption only): A Uline British Columbia Certificate of Exemption or letter (must include your PST number) on company letterhead stating purchases are for resale is preferred. Please call the Tax Dept. at (888) 362-1909 if you have any questions.